.
Marketing planning metrics typically:
- Focus on analysing the organisation’s position and success within its market, and
- Provide insight and information that can then be used to drive strategic planning.
Market metrics that you might use include:
- Customer Lifetime Value (CLV)
- Market share analysis
- Market growth analysis
- Cost of Customer Acquisition (COCA)
- Customer Retention Rates (CRR)
- Marketing Mix analysis
- Lead-to-Sale Conversion Rates